UCaaS Status Page - CloudieConnect HA Server Implementation – Maintenance details

Native Fax experiencing major outage

CloudieConnect HA Server Implementation

Completed
Scheduled for December 12, 2025 at 5:30 AM – 7:00 AMUTC

Affects

Portals and Services

Under maintenance from 5:30 AM to 7:00 AM

CloudieConnect

Under maintenance from 5:30 AM to 7:00 AM

Updates
  • Completed
    December 12, 2025 at 7:00 AMUTC
    Completed
    December 12, 2025 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    December 12, 2025 at 5:30 AMUTC
    In progress
    December 12, 2025 at 5:30 AMUTC
    Maintenance is now in progress
  • Update
    December 12, 2025 at 5:30 AMUTC
    Update
    December 12, 2025 at 5:30 AMUTC

    On December 12th, 2025, starting at 12:30 AM ET, we will be performing system updates on the CloudieConnect servers to finalize High Availability (HA) services, ensuring failover redundancy is fully operational.

    A brief service degradation lasting approximately 30 minutes may occur as the HA server is activated and integrated with the existing infrastructure. During this time, device registration and inbound/outbound calling may be impacted.

    All other voice and portal services will continue to operate normally.

    We appreciate your patience throughout this process. If you need additional support, please contact support@oit.co.

  • Planned
    December 10, 2025 at 4:50 PMUTC
    Planned
    December 10, 2025 at 4:50 PMUTC

    On December 12th, 2025, starting at 12:30 AM ET, OIT will be upgrading the resiliency of the servers that power our CloudieConnect mobile and desktop apps. This upgrade finalizes our High Availability (HA) infrastructure, providing a solid foundation for enhanced reliability and seamless failover protection.

    During the upgrade, CloudieConnect users may experience a brief service degradation lasting approximately 30 minutes as the HA server is activated and integrated. Device registration, inbound/outbound calling, and messaging may be temporarily impacted during this time.

    All other voice and portal services will continue to operate normally.