UCaaS Status Page - Notice history

What Occurred: We are currently experiencing a service disruption affecting The Campaign Registry (TCR) platform. This impacts the ability to create new 10DLC campaigns, register new brands, or edit existing campaigns.

Who is Affected: All partners and clients who need to create new TCR/10DLC campaigns, register new brands, or modify existing campaign configurations.

When It Began: 9:31 AM ET, 8-21-25

Current Status:

• TCR has confirmed a platform-wide issue affecting campaign management functions

• OIT is actively working with TCR support to monitor the situation

• No estimated time of resolution has been provided at this time

Workarounds: There are no workarounds available for campaign creation or editing at this time. Please plan accordingly for any urgent campaign needs.

Next Steps:

• We recommend postponing any planned campaign creation or modifications until service is restored

• OIT will continue monitoring the situation and provide updates as information becomes available

Next Update: We will provide an update within 1 hour or when new information becomes available

Offline Services:

• TCR Campaign Creation

• TCR Brand Registration

• TCR Campaign Editing/Modifications

Degraded Services:

• None

Operational Services:

• SMS/MMS message sending and receiving (all existing campaigns continue to function normally)

• All other messaging services

• All voice services

• All portal services

Important Note: This outage does NOT affect your ability to send or receive messages. All existing registered campaigns continue to operate normally.

We appreciate your patience throughout this process. If you need support, please contact support@oit.co. For more real-time status updates as well as discussion please join our Discord.