UCaaS Status Page - Status Page

United States Inbound Calling Services experiencing degraded performance

Inbound CNAM Lookup Intermittently Not Returning Correct CID
  • Investigating
    Investigating

    What Occurred: We have identified that the upstream CNAM database provider is intermittently providing incorrect Caller ID Name information after performing a CNAM dip.

    Who is Affected: All partners and clients.

    When It Began: 9:30 AM ET, 9/15/2025

    Current Status: Bandwidth has confirmed that the upstream CNAM/LIDB database provider is having a broad issue, and they are investigating internally.

    Workarounds: There are no known workarounds at this time.

    Next Update: We will provide an update when new information becomes available.

    We appreciate your patience throughout this process. If you need additional support, please contact support@oit.co.

100% - uptime

Ashburn (IAD) Voice - Operational

100% - uptime

Atlanta (ATL) Voice - Operational

100% - uptime

Grand Rapids (GRR) Voice - Operational

100% - uptime

Las Vegas (LAS) Voice - Operational

100% - uptime

Phoenix (PHX) Voice - Operational

100% - uptime

Messaging (SMS/MMS) - Operational

100% - uptime

Native Fax - Operational

100% - uptime
100% - uptime

API - Operational

100% - uptime

Call Recording (IAD) - Operational

100% - uptime

Call Recording (PHX) - Operational

100% - uptime

Call Recording (ATL) - Operational

100% - uptime

Device Provisioning (NDP) - Operational

100% - uptime

Manager Portal - Operational

100% - uptime

Manager Portal Pro - Operational

100% - uptime

SNAPmobile - Operational

100% - uptime

SNAPmobile Web - Operational

100% - uptime

VoIPMonitor (QoS) - Operational

100% - uptime

CloudieConnect - Operational

100% - uptime

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