We will be performing maintenance on our Atlanta (ATL) core to resolve an intermittent issue where caller name (CNAM) lookups time out, causing only the caller’s number to display. During this window, we will update our DNS resolvers to speed up lookups and restore consistent caller name display.
While ATL is out of service, calls and devices will fail over to our other cores as designed, and we do not expect any impact to calls. CloudieConnect mobile app users on ATL may experience a brief interruption in the app during the window, but calls to those users will continue to reach their other devices.
We appreciate your patience throughout this process. If you need additional support, please contact support@oit.co.
