UCaaS Status Page - Status Page

What Occurred: At approximately 10:21 AM ET on September 11th, 2026, we became aware that inbound and outbound faxes were failing.

What was Affected: Inbound and Outbound faxes on the Native Fax platform are failing.

When it began: September 11th, 2026, at 10:21 AM ET

Current Status:

• We have successfully identified and addressed the root cause for the fax failures.

• At this time, we have restored service to the port server and are seeing both inbound and outbound faxes completing successfully.

• We will continue to monitor and observe server stability for the next 24 hours.

Next Update: September 12th, 2026, at 1:45 PM ET

What Occurred: At approximately 10:21 AM ET on September 11th, 2026, we became aware that inbound and outbound faxes are failing.

What is Affected: Inbound and Outbound faxes on the Native Fax platform are failing.

When it began: September 11th, 2026, at 10:21 AM ET

Current Status: We are working with our vendor to restore fax, isolate the root cause, and restore services as quickly as possible.

Next Update: September 11th, 2026, at 1:45 PM ET

What Occurred: At approximately 10:21 AM ET on September 11th, 2026, we became aware that inbound and outbound faxes are failing.

What is Affected: Inbound and Outbound faxes on the Native Fax platform are failing.

When it began: September 11th, 2026, at 10:21 AM ET

Current Status: Inbound and outbound faxes began failing again at 11:39 AM ET. We are working to resolve this issue as quickly as possible.

Next Update: September 11th, 2026, at 12:45 PM ET

What Occurred: At approximately 10:21 AM ET on September 11th, 2026, we became aware that inbound and outbound faxes are failing.

What is Affected: Inbound and Outbound faxes on the NativeFax platform are failing.

When it began: September 11th, 2026, at 10:21 AM ET

Current Status: We have successfully restored service to the port server and are seeing both inbound and outbound faxes completing successfully. We will continue to run tests and monitor to ensure stability.

Next Update: September 11th, 2026, at 12:00 PM ET